For full access to support resources, click here to login.

Request assistance

For technical support in the use of Green Hills Software Products, please fill out the form below and click the "submit request" button. Your request will be processed promptly, and you will receive acknowledgement via e-mail. If you prefer, you may contact us through other means as described on our Contacting Support page.

Tell us about yourself, and how we can reach you:
Name:
Phone:
Email:
Group:
Manager:
Company:
Address:
Address2:
City:		State:
Zip:		Region:

Please describe the situation that you would like assistance with:
Tip: you can hold down CTRL to select more than one item
Product:
Host platform(s):		Language(s):
Target Processor(s):		Target connection(s):
If you specified "other" for any of the categories above, please specify all:
Please -briefly- describe your support request: If this is related to an existing support incident(s), please list here: NOTE: If you have a test case or attachment, please email it to support@ghs.com and indicate that it pertains to an issue you reported on the web site.

Help us route your request:
How would you classify the impact this has on your development effort: 5 CRITICAL. All users if the tools are completely unable to work because of this problem. 4 MAJOR IMPACT. Some users are completely unable to work because of the problem, and some are able to continue working. 3 MODERATE IMPACT. Productivity is impacted, but is still possible. Perhaps there is a difficult workaround, or the team can work on something different. 2 LOW IMPACT. Productivity is not significantly impacted. Perhaps there is a simple workaround. 1 FYI. There is no need for Green Hills Software to respond to this issue. What is your licensing status: I'm using a permanent or leased license I'm evaluating the tools I'm a partner of Green Hills I'm reporting this on behalf of a mutual customer I don't know Other